Description:
As a Merchandise Team Member, you will work within the department that does it all. Santa’s Village has a number of unique retail experiences that require a stellar team to provide friendly, outgoing service to our guests while keeping their working environment tidy and well-stocked.
A typical day on the Merchandise Team involves working at one or multiple locations such as Mrs. Claus’ Bakeshop serving up Gingerbread and Fudge, The Skill Games booth playing with the youngsters, Glitter Tattoos, The Christmas Cabin customizing ornaments, Santa’s Toy Shop, or Elves’ Island providing guests with their hidden gems for the Mining Sluice.
Roles & Responsibilities:
- Is consistently at work and on time
- Assists guests by answering questions, providing product and park information, and other related services
- Stocks shelves, counters, and/or tables with merchandise
- Operates Point of Sale register following cash handling and credit card procedures
- Picks up, removes and records amount of cash in register at beginning and end of shift
- Wraps and/or bags merchandise for customers
- Cleans shelves, counters, or tables
- Uses time wisely and prepares and/or organizes for next day, closing, future operations whenever there is downtime
Qualifications/Requirements:
- Effective communication skills, both verbal and written
- Strong customer service and interpersonal skills
- Frequently standing and walking in uneven terrain, inclines, asphalt, interlocking brick
- Must be able to lift up to 35 pounds at times
- The ability to work in extreme weather
- The ability to remember locations, understand and carry out instructions
- The ability to safely climb step-ladders, hills and stairs
Staff Incentives:
- Discounted Tickets and Season Pass sales to all Santa’s Village Employees
- Discounts on dining, drinks, and merchandise
- Santa’s Village committed to hosting Team Building and Social Events for all members of #TeamSanta